Privacy Policy

1. Information We Collect

We collect minimal data necessary to operate our B2B SaaS platform:

• Account Information: Name, email address, password, and company information.
• Usage Data: Server logs, IP addresses, and interaction metrics to help us improve the platform.
• Client Data: Data you input regarding your estimates, jobs, and invoices is stored on our servers to provide the Service to you.

2. Third-Party Service Providers

We rely on trusted third-party services to operate globally. We share minimal necessary data with them:

• Payment Processing: RemodelFin does not store credit card information. All payments and subscription management are handled entirely by Paddle (Merchant of Record).
• Email Delivery: Transactional emails (e.g., invoices, estimates, OTPs) are delivered via Resend.
• Hosting & Infrastructure: The platform is securely hosted on Railway, with DNS and CDN services provided by Cloudflare.

3. Use of Cookies

We use basic, essential cookies solely for functional purposes (such as maintaining your login session and security). We do not use intrusive third-party tracking cookies or advertising pixels.

4. Data Retention

We retain your account data and inputted business data for as long as your account is active. If you cancel your subscription, your data will be securely stored for a limited grace period before being permanently deleted from our active databases.

5. Your User Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request the deletion of your account and associated data.

6. International Data Transfers

Our servers and third-party infrastructure providers operate globally. By using the Service, your data may be transferred, stored, and processed across international borders where these providers operate.

7. Security Practices

We implement industry-standard security measures, including HTTPS encryption, secure hashed passwords, and strict role-based access controls to protect your data.

8. Contact

If you have privacy-related concerns or wish to exercise your data rights, please contact our support team.